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Quality Management Systems in Australian Software Houses: some problems of sustaining creativity in the software process
Quality Management Systems Australian Software Houses sustaining creativity software process
2009/12/8
Software houses are taking steps towards the implementation of quality management systems (QMS) and achieving certification to international quality standards. There is an increasing tendency to requi...
Software Quality Management and Organisational Fit
Software Quality Management Organisational Fit
2009/12/8
This paper describes some of the findings, of an ongoing ethnographic study of a computer operations section in an Information Technology Centre. The study finds that after an initial period of staff ...
Total Quality Management in the Top Rank of the Dairy Industry in Jordan
TQM application/performance correlation TQM assessment in the dairy industry TQM survey
2009/3/30
In this paper an investigation was carried out to assess the extent of the individual as well as the collective application of
Total Quality Management (TQM) factors in each of the companies of the t...
Computer Associationes Delivers IT Service Quality Management with Integrated Solutions
IT management applications
2007/4/24
CA WORLD, LAS VEGAS, April 23, 2007 – CA (NYSE: CA) today announced that it has integrated three of its industry-leading IT management solutions to enable Service Quality Management (SQM), allowing IT...