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This paper looks at the implementation of a new customer value alliance model in e-govemment. Firstly we review the issues of e-govemment and the drive towards customer centric organisations in the co...
Adoption of Online Purchasing Methods in Communities and its Socio-Economic Implications in Regional Central Queensland, Australia
Online Purchasing Methods Socio-Economic Implications Regional Central Queensland Australia
2009/12/9
one item/month) within a group, is applied to compare these activities between these two groups. The study identifies that four factors, namely ‘personal attributes’, ‘knowledge’, ‘trust’ and ‘need’ ...
An Approach to Managing Repurposing of Digitised Knowledge Assets
Managing Repurposing Digitised Knowledge Assets
2009/12/9
Managing digital assets not only involves internal distribution, accessibilities and efficiencies, but also wider protections involved when derivative works or repurposings result from external distri...
An Investigation into the Feasibility of Tasmanian Stonefruit Growers Employing Electronic Commerce
aiOlOl action research da0201 small business Hb03 agribusiness
2009/12/9
This research presents an assessment of the feasibility of Tasmanian stonefruit growers adopting electronic commerce. In order to achieve this aim a number of qualitative techniques were employed unde...
An Investigation of Information Technology-Enabled Remote Management and Remote Work Issues
Information Technology-Enabled Remote Management Remote Work Issues
2009/12/9
A two phase research study was done to investigate remote work and remote management issues. In Phase 1, focus groups were carried out with remote managers and remote employees to identify key issues....
An Ontology For Mobile Situation Aware Systems
Situations Situation Awareness Situation Management
2009/12/9
This paper introduces a novel design artefact, namely a generic situation management ontology based on situation theory. This ontology contributes to the foundation knowledge base of mobile service de...
Analysis of Expectations of Electronic Grocery Shopping for Potential Customer Segments
Electronic Grocery Shopping Potential Customer Segments
2009/12/9
The special nature of groceries, especially perishables, challenges the possibilities of digital channels i.e. computers and networks to improve customer service. We report the findings of theme inter...
Business Benefits from Enterprise Systems Implementation in Small and Medium-sized Enterprises
Enterprise System (ES) Enterprise Resource Planning (ERP) Business Benefits
2009/12/9
The market for enterprise systems (ESs) continues to grow as business becomes increasingly global and competitive. Increasingly, the market focus for ES vendors is on small businesses. The purpose of ...
Business Students' Perceptions of Electronic Commerce - Will They Join the Revolution?
Business Students Electronic Commerce Join Revolution
2009/12/9
The dramatic impact of Electronic Commerce (EC) is attracting much attention, most of which is directed towards emerging Internet technology. However, it is generally acknowledged that it will take a ...
Collaborative and Competitive Strategies in Virtual Teams of e-Entrepreneurs: A pan-European Perspective
e-Business Collaboration Competition
2009/12/9
Recent advances in Information and Communication Technologies (ICTs) and the advent of the Internet have facilitated the emergence and growth of collaborative strategies amongst small e-Businesses (Ma...
Consensus Building Through Systems Thinking: the case of policy and planning in healthcare
Group Model Building Team Learning Consensus Building
2009/12/9
This paper discusses a methodology and a case study using qualitative system dynamics to create consensus, team learning and shared vision in a public organisation. The case involves determining plann...
An analysis of cursor positioning may provide guidelines for improvements in cursor control. Four experiments addressed efficiency of cursor control devices (Mouse, Digitising Pen, Accupoint, Trackbal...
Does Touching a Projection Augmented Model and Interacting with it using a Spatially-Coincident Device, Affect a User's Perception of its Size?
Projection Augmented models haptic Tangible User Interface
2009/12/9
A Projection Augmented model (PA model) is a novel type of display. It consists of a real physical model, onto which a computer image is projected to create a realistic looking object. PA models pro...
Doing Ethics: A Universal Technique in an Accessibility Context
Ethics Accessibility Case-studies Dilemma resolution
2009/12/9
Whether a student, a retiree or in professional practice, today one confronts many situations where it would be helpful to have a particular way of sifting through issues to determine appropriate cour...
Echoes of Semiotically-Based Design in the Development and Testing of a Workflow System
Echoes Semiotically-Based Design Workflow System
2009/12/9
Workflow systems are information-intensive task-oriented computer applications that typically involve a considerable number of users playing a wide variety of roles. Since communication, coordination ...