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Predicting ERP User Satisfaction―an Adaptive Neuro Fuzzy Inference System (ANFIS) Approach
ANFIS ERP Implementation Outcome Prediction Failure Detection CSFs Causal Factors
2010/7/22
ERP projects’ failing to meet user expectations is a serious problem. This research develops an Adaptive Neuro Fuzzy Inference System (ANFIS) model, to predict the key ERP outcome “User Satisfaction” ...